We were referred to Highmark by Lillie who were too busy to attend a failed water heater. David Small was at our house within an hour and worked tirelessly to replace it within hours , he was super great on communication, he pointed out some other corroded PEX connectors that probably would have failed soon, so I’m really thankful he caught that. For same day service, it was great. But the best part was that David caught that our John Wood Pro heater was still under warranty from about 5 years ago. For a small admin fee, Hallmark took care of the warranty so our new water heater was free, we only paid installation. Yi can’t have a better experience than that. Top marks for David at Highmark! We will definitely call them again.
The service I recieved was great. The plumber who serviced my sink was polite and professional.
Great job.. much thanks
Some confusion with High Mark hiring subcontractors and miscommunication with job specifics. However, High Mark fixed all the errors on time and met the requirements.
They were very friendly and worked hard to resolve the problem which seemed to be difficult. They explained everything thoroughly and made sure we understood. Would use again.